Our consulting expertise

Industry Overview

Financial institutions face constant pressure from regulatory shifts, digital disruption, rising customer expectations, and legacy system limitations. Banks and insurers must balance compliance with innovation to remain competitive.

How we Help

Consultancies play a vital role in helping F&B and retail businesses transform and compete. Through tailored strategies, operational optimisation, and the integration of technology and customer insight, we guide clients through their most critical challenges—from concept development to market entry, cost control, and customer loyalty. We also support turnaround strategies, franchise growth, and analytics-led decision-making.

Our sevices include:

  • F&B or Retail strategy for freezones/developments
  • F&B pricing model linked to market volatility
  • Labour model optimisation and shift scheduling
  • Loyalty programme restructuring
  • Procurement strategy and vendor contract renegotiation
  • Inventory management redesign and POS integration
  • Cost-to-serve analysis across menu or product line

Sample Use Case

A regional casual dining chain with 7 locations in the UK was facing margin compression, inconsistent service delivery, and falling repeat customer rates. A 12-week consulting engagement began with a full operational audit, followed by the design and implementation of a lean kitchen and front-of-house workflow model. Menu engineering led to a 14% uplift in gross margin, while labour hours were reduced by 11% through optimised shift patterns. A revised loyalty scheme, underpinned by new CRM integration, increased repeat visit frequency by 18% within the first quarter of rollout. Supplier renegotiation saved an additional GPP 850,000 annually.

Summary

In the dynamic world of F&B and retail, agility, precision, and customer connection are more important than ever. Our experience spans every touchpoint of the retail and hospitality journe, from sourcing and operations to customer loyalty and digital enablement. If you're looking to optimise performance, expand effectively, or respond to fast-changing market conditions, get in touch today to explore how our tailored solutions can drive measurable results for your business.

Benefits

Marketing Research

Research helps you plan the best way to get your product from the manufacturer to the retail shelf. In addition to deciding which retailers should carry your product, you should determine where your inventory will be held.

Listen to your team

Go to your team, and tell them you want to make a fresh start. Tell them you want them to enjoy their jobs more and get more done.

Analyze the Problem

In this problem solving step, you will want to figure out what caused the problem, what the problem looks like at this moment, and the urgency of addressing the problem.

Insights

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Category Stock

US Stocks Are Expensive

11 April 2017
Working from home meant we could vary snack and coffee breaks, change our desks or...
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