We have a responsibility as the professional body for consulting to ensure our members uphold the provisions they have agreed to within the Institute of Consulting Code of Professional Conduct and Practice (Institute Code) in order to protect the reputation of all members, the profession and the purchasing community.
All members and practices must adhere to the standards of competence, honesty, integrity and other professional behaviours defined in the new CMI Institute Code.
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Membership of a professional body implies that a duty of care is accepted by every one of its members in fulfilling their professional responsibilities as business advisers and managers. The Institute’s Code of Professional Conduct and Practice, which is binding on all members of the Institute, sets out the professional standards of conduct and competence, as well as the personal values, which members are expected to exemplify.
Table of Contents
- Behaving in an open, honest and trustworthy manner
- Acting in the best interests of your organisation, customers, clients and/or partners
- Continually developing and maintaining professional knowledge and competence
- Creating a positive impact on society
- Respecting the people with whom you work
- Upholding the reputation of the profession and the Institute
Behaving in an open, honest and trustworthy manner
- Being responsible and accountable for your actions and decisions.
- Exhibiting and defending professional and personal integrity at all times.
- Disclosing any personal interest which may affect your decisions.
- Acting reasonably and justifiably in identifying and resolving conflicts of values, including those of an ethical nature.
- Being truthful and transparent in all communications.
- Neither offering nor accepting gifts, hospitality or services which could create, or imply, an improper obligation.
- Ensuring compliance with all relevant legislation and regulations in the countries where you are operating
Acting in the best interests of your organisation, customers, clients and/or partners
- Safeguarding and not seeking personal advantage from all confidential, proprietary, commercially sensitive and
personal information that comes into your possession, only disclosing it to those entitled to receive it. - Acting in a manner which supports the organisation’s overall objectives and reputation.
- Serving customers and clients to the highest possible standards at all times.
- Establishing, maintaining and developing business relationships based on mutual confidence, trust and
respect.
Continually developing and maintaining professional knowledge and competence
- Striving for excellence at all times.
- Continuing to develop professionally, maintaining relevant knowledge and competence.
- Acting only in accordance with your level of capability and in accordance with the highest standards of
professional behaviour and performance. - Seeking support if asked to act beyond your current level of capability
Creating a positive impact on society
- Treating others fairly and with respect, promoting equality of opportunity, diversity and inclusion, and supporting human rights and dignity.
- Addressing the interests and needs of all stakeholders in a balanced manner .
- Ensuring that the environmental impact of your work is as positive as possible.
- Challenging and reporting conduct or behaviour which you suspect to be unlawful or unethical, and
encouraging others to do so. - Recognising and valuing the responsibilities you have to the communities in which you operate.
- Exhibiting personal leadership as a role model for maintaining the highest standards.
Respecting the people with whom you work
- Supporting colleagues to understand fully their responsibilities, areas of authority and accountability.
- Encouraging and assisting colleagues to develop their skills and progress their careers, valuing the contribution which they make, and recognising their achievements.
- Promoting, enhancing, sharing and encouraging best management practice.
- Acting consistently and fairly when addressing personal performance or standards of behaviour.
- Having regard for the physical and mental health, safety and wellbeing of colleagues, recognising their
specific needs and the pressures and problems they face. - Demonstrating respect in all interactions, whether face-to-face or virtually.
Upholding the reputation of the profession and the Institute
- Promoting the Institute’s mission, vision, values and standing as the UK’s leading professional body
for management, leadership, and consultancy. - Upholding the profession’s integrity and good standing, and refraining from conduct which detracts from its
reputation. - Observing the standards of professional conduct and behaviour as set out in this Code, and other
relevant professional standards. - Complying with all reasonable requests made by the Institute for information to support its activities.