High velocity IT and disruptive change are closely related as high velocity IT enables organisations to rapidly adapt to and leverage disruptive change. High velocity IT is an approach to IT service management that emphasizes the use of agile methodologies, DevOps practices, automation, and continuous delivery to quickly respond to changing business needs and customer demands.
In a world where disruption is becoming the norm, organisations need to be able to respond quickly and effectively to new challenges and opportunities. High velocity IT enables organisations to be more agile and responsive to change, by enabling faster and more frequent releases of new products and services, as well as more rapid updates to existing systems.
In the context of disruptive change, high velocity IT can help organisations to rapidly experiment with new technologies, business models, and approaches, and quickly pivot in response to changing market conditions. For example, if a new disruptive technology emerges in an industry, organisations with high velocity IT capabilities can quickly explore how this technology can be integrated into their existing systems and processes, and rapidly deploy new products or services that take advantage of this technology.
Additionally, high velocity IT can help organisations to create a culture of innovation and experimentation, which is critical for staying ahead of disruptive change. By fostering a culture of innovation, organisations can encourage employees to explore new ideas, technologies, and business models, and quickly test and iterate on these ideas in a low-risk environment. This can enable organizations to identify and capitalize on new opportunities for growth and success.
Approach
The approach involves creating and delivering IT services that are closely aligned with the needs of the business and deliver tangible value to customers and stakeholders. This involves a focus on delivering high-quality, reliable, and efficient IT services that enable the business to achieve its goals and objectives.
There are several key principles that underpin the approach to high value IT:
- Business alignment: Closely aligned with the business, with a clear understanding of the business goals and how IT can support these goals. This requires close collaboration between IT and business leaders to ensure that IT services are designed and delivered to meet the specific needs of the business.
- Service orientation: Focused on delivering IT services as a product, with a strong emphasis on customer satisfaction and service quality. This involves defining clear service level agreements (SLAs) and key performance indicators (KPIs) to measure and monitor service performance.
- Process optimisation: Involves optimising IT processes to ensure that services are delivered efficiently and effectively. This requires the use of industry best practices, such as ITIL, to define and implement standardised processes that can be continuously improved over time.
- Automation: Leverages automation to streamline IT processes and improve efficiency. This involves the use of tools and technologies to automate manual tasks and workflows, reducing the risk of errors and improving the speed and consistency of service delivery.
- Continuous improvement: Focused on continuous improvement, with a culture of innovation and experimentation that enables IT teams to identify and implement new ways of delivering value to the business. This involves gathering and analysing feedback from customers and stakeholders, and using this feedback to drive continuous improvement in IT service delivery.
The approach involves creating and delivering IT services that are closely aligned with the needs of the business, with a focus on delivering high-quality, reliable, and efficient services that enable the business to achieve its goals and objectives. By focusing on business alignment, service orientation, process optimisation, automation, and continuous improvement, IT teams can deliver high value IT services that enable the business to succeed in today’s fast-paced and rapidly changing business environment.
Summary
In summary, high velocity IT enables organisations to rapidly adapt and respond to new challenges and opportunities. By leveraging agile methodologies, DevOps practices, automation, and continuous delivery, organisations can create a culture of innovation and experimentation that allows them to stay ahead of disruptive change and achieve sustainable growth and success.